About Us

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Paul Trigwell Founder

1st Class was established in 1995 by Paul Trigwell on our present site in Westham on the outskirts of Eastbourne in East Sussex, and the goal remains to manufacture uPvc to a high standard using Rehau profile and top quality hardware.

In July 2019 Paul accepted the proposal of a management buy-out as he recognised that the existing people would continue to deliver the promise of high quality products and customer service.

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Adrian White Managing Director

Adrian has worked at 1st Class for over 20 years, having worked his way up through the company, and he has gained a wealth of knowledge when it comes to fabrication, dealing with suppliers and managing people. His dedication to the company and hard work ethics filter down the through the company.

Adrian is responsible for ordering all of the Rehau UPVC profile and ensures that we manufacture our product range in-line with current CE marking standards.

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Nick Towner Factory Manager

Nick has 30 years of experience on the shop floor, and his expertise in the factory is second to none. When it comes to production and building a strong team of skilled fabricators around him, Nick leads by example.

Nick is also responsible for ordering the high quality hardware from our suppliers. Although we ask each fabricator to sign for their own quality control, Nick is responsible for ensuring our products meet our own high standards.

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Elliott Holland Sales Director 

Elliott oversees the design & processing of our products, He has a wealth of technical knowledge and expertise in both UPVC & Aluminium. He has helped establish our Aluminium department, developing our SMART product range.  Elliott is responsible for ordering profile and components along with processing our aluminium orders.

However, above all his first priority is our customers, and Elliott ensures that we deliver excellent service and support. He sets high quality standards and ensures that they are met so that we can grow our customer base in Sussex and the surrounding areas.

 

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John Compton Order Processing

John has made the transition from factory to the office, and his practical experience bridges the gap between shop floor and office, enabling us to change the way in which we produce paperwork and improve the accuracy of our ordering. John now orders all of the glass so that it arrives on time to be glazed or sent out with the jobs.

John is a perfectionist and takes pride in his work, which is a good attribute when it comes to the many details that have to be remembered when ordering. John has worked at 1st Class for over 15 years and understands our work ethic and ideals.

Mark Aukett Technical

Mark has a wealth of technical knowledge and expertise, and he has worked in the industry for over 15 years with other large manufacturing companies. His knowledge of Ultraframe conservatories and practical expertise mean that he can assist our customers over the phone or in person.

Mark is responsible for our IT and is very skilled when it comes to using our bespoke window designer software. He is also very mathematically minded and able to calculate shaped frames or even draw them via CAD.


Tom Phillips Estimating

Tom is responsible for looking after our customers and sending out quick and accurate estimates using our window designer software. He has developed his knowledge & skills over the years at 1st class.